Privacy Policy

Tripp's Auto Detailing

Effective Date: March 25, 2025 | Last Updated: March 25, 2026

Tripp's Auto Detailing ('we,' 'us,' or 'our') is a mobile auto detailing business serving the Binghamton, NY area and surrounding region. This Privacy Policy explains how we collect, use, and protect your information when you interact with our advertisements, website (trippsautodetail.com), booking form, or contact us directly.

By submitting your information through our ads, website, or booking form, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Phone number

  • Email address

  • Vehicle details (make, model, year)

  • Service address or general location

  • Messages or notes you send us

This information is collected when you fill out a contact or booking form, message us through Facebook or Instagram, call or text us directly, or request a quote.

2. How We Use Your Information

We use the information you provide solely to run our business and serve you. Specifically, we use it to:

  • Schedule and confirm detailing appointments

  • Send quotes, invoices, and receipts

  • Follow up on service inquiries

  • Send appointment reminders or promotional offers (only if you've opted in)

  • Improve our services and customer experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Meta Advertising

We run ads on Facebook and Instagram through Meta's advertising platform. If you interact with our ads (clicking, submitting a lead form, etc.), Meta may collect information about your interaction in accordance with their own Privacy Policy. We may receive your name, email, and phone number if you submit a lead form through Meta.

To learn more about how Meta handles your data, visit: https://www.facebook.com/privacy/policy/

4. Data Storage & Security

Your information is stored securely and accessed only by Ryan Tripp, the sole operator of Tripp's Auto Detailing. We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. We do not store payment card details -- all card transactions are processed through secure third-party processors (Square, Stripe, etc.).

5. Text & Email Communications

If you provide your phone number or email, we may contact you about your appointment or future promotions. You can opt out of promotional messages at any time by replying STOP (text) or clicking unsubscribe (email). Standard message and data rates may apply for SMS.

6. Your Rights

You have the right to:

  • Request a copy of the personal information we hold about you

  • Ask us to update or correct your information

  • Request that we delete your information

To exercise any of these rights, contact us at trippsdetails@gmail.com or by phone at 607-444-2904.

7. Cookies & Website Tracking

Our website (trippsautodetail.com) is hosted on Squarespace, which may use cookies and analytics tools to track site traffic and usage. We do not use this data to personally identify visitors. For more on Squarespace's data practices, visit squarespace.com/privacy.

8. Children's Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on our website with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Tripp's Auto Detailing

Ryan Tripp, Owner & Operator

Email: trippsdetails@gmail.com

Phone: 607-444-2904

Website: trippsautodetail.com

Service Area: Binghamton, NY and surrounding areas